Disability Program Navigator: Resources; A) 30 Second Trainings  : One-Stop Access Series

As part of ongoing technical assistance, the NDI Technical Assistance Team created a new series of 30-Second Trainings that address One-Stop Access. These trainings were developed for Navigators to share with their One-Stop staff and partners.

In addition to creating the new One-Stop Access 30 Second Training Series, the NDI TA Team also created a One-Stop Access Resource Guide that will serve as a “take-away” or desk-top resource for One-Stop staff and partners. This guide contains useful information and resources found in the correct answers of the One-Stop Access 30-Second Trainings and other national, regional, state, and local resources that can support One-Stop staff and partners in serving job seekers with disabilities.

One-Stop Access Resource Guide

•   One-Stop ACCESS Resource Guide Final (.doc)
  
•   One-Stop ACCESS Resource Guide (.pdf)

One-Stop Access 30 Second Trainings

•   1) Disability – What does it mean in the context of the One-Stop Career Center? (.pps)
  
•   1a) Disability – What does it mean in the context of the One-Stop Career Center? (.html)
  This training explains Disability – what does it mean in the context of the One-Stop Career Center.



•   2) What does Universal Access mean for people with disabilities in the One-Stop Career Center? (.pps)
  
•   2a) What does Universal Access mean for people with disabilities in the One-Stop Career Center? (.html)
  This training describes explains what Universal Access means for people with disabilities in the One-Stop Career Center.



•   3) What physical barriers might people with disabilities experience when accessing the One-Stop Career Center? (.pps)
  
•   3a) What physical barriers might people with disabilities experience when accessing the One-Stop Career Center? (.html)
  This training explains what physical barriers might people with disabilities experience when accessing the One-Stop Career Center.



•   4) What programmatic barriers might people with disabilities face at the One-Stop Career Center? (.pps)
  
•   4a) What programmatic barriers might people with disabilities face at the One-Stop Career Center? (.html)
  This training explains what programmatic barriers might people with disabilities face at the One-Stop Career Center.



•   5) What communication barriers might people with disabilities face at the One-Stop Career Center? (.pps)
•   5a) What communication barriers might people with disabilities face at the One-Stop Career Center? (.html)
  This training explains what communication barriers might people with disabilities face at the One-Stop Career Center.



•   6) Whose job is it to serve people with disabilities in the One-Stop Career Center? (.pps)
•   6a) Whose job is it to serve people with disabilities in the One-Stop Career Center? (.html)
  This training explains whose job is it to serve people with disabilities in the One-Stop Career Center?.



•   7) What should you focus on when serving or working with a One-Stop customer who has a disability? (.pps)
•   7a) What should you focus on when serving or working with a One-Stop customer who has a disability? (.html)
  This training explains what should you focus on when serving or working with a One-Stop customer who has a disability.



•   8) How should you refer to a customer with a disability when talking to a colleague? (.pps)
•   8a) How should you refer to a customer with a disability when talking to a colleague? (.html)
  This training explains how should you refer to a customer with a disability when talking to a colleague.



•   9) What is the best way to define job readiness for individuals (with and without disabilities) accessing the One-Stop Career Center and its partners? (.pps).
•   9a) What is the best way to define job readiness for individuals (with and without disabilities) accessing the One-Stop Career Center and its partners? (.html)
  This training provides the explanation of what is the best way to define job readiness for individuals (with and without disabilities) accessing the One-Stop Career Center and its partners.



•   10) Where can you find a self-pace web-course for One-Stop Career Center staff interested in discovering best practices for working with customers who have disabilities? (.pps).
•   10a) Where can you find a self-pace web-course for One-Stop Career Center staff interested in discovering best practices for working with customers who have disabilities? (.html)
  This training explains where can you find a self-pace web-course for One-Stop Career Center staff interested in discovering best practices for working with customers who have disabilities.